Just Like Heaven at Brookside at the Rose Bowl is a fully accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the event amenities. We welcome and encourage all feedback and suggestions from our patrons. The following explains the services provided this year. For any accessibility-related questions please email us at email@example.com. We will do our best to assist you and address your accessibility needs.
The venue is fully navigable for people with mobility disabilities. The event is held on grassy terrain with sections of gravel, with accessible pathways connected throughout the venue. We encourage all guests with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. If you need to recharge your motorized wheelchair, you may do so at the ADA kiosk. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit. We will not be providing wheelchair or scooter rentals.
There will be limited ADA parking for guests with disabilities onsite. ADA parking requires an event parking pass and is available on a first come, first serve basis. You will need a verified handicap placard, permit, or license plate to enter this parking lot. The person to whom the handicap credential is issued must be present in the vehicle, as a driver or passenger.
There will be an ADA kiosk located directly inside the venue. At this location, you can:
There will be accessible viewing areas made available to ADA patrons. To gain access to these areas, please visit us at the ADA kiosk.
Accessible Viewing Area Policies:
Service animals are permitted throughout the venue and must be checked at the Box Office for registration before entering the event. However, this does not include emotional support animals, therapy animals, or companion animals. Only legitimate service animals that are properly trained and under the proper care of their owners will be provided with the appropriate credentials and allowed within the event footprint. Pets are not allowed and will be turned away.
The following guidelines must be followed:
If you would like to request any of the following services:
Requests for these services must be emailed to us at least 30 days prior to the event to allow for sufficient preparation. To submit a request, please email us at firstname.lastname@example.org.
Just Like Heaven will consider any request by a guest with disability for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit the guest equal enjoyment of the goods and services offered at the event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.
In continually trying to make our event more accessible, we encourage you to contact us at email@example.com for any of your accessibility-related needs. Additionally, if you have any questions about ADA policies or our services, please don’t hesitate to reach out to us.
We hope you find this guide informative, we look forward to seeing you at Just Like Heaven!