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If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

GENERAL INFO

Getting Here Cashless What Can I Bring?
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Just Like Heaven will take place at Brookside at the Rose Bowl in Pasadena, CA

  • Venue opens at Noon. Yes, Pacific time. Curfew is 11PM.
  • All ages are welcome
    • Excluding Clubhouse (21+ over)
  • Kids 10 and under are free. Parent or guardian must present their AXS Mobile ID upon entry. Due to safety concerns, we cannot admit more than 2 children per supervising parent or guardian.
  • Show will take place rain or shine.
  • Like every other festival ever, lineup & set times are subject to change without notice.
  • No ins/outs. It’s a 1 day fest, just stay and hang, it’ll be okay.

CASHLESS

We are a cashless event. Accepted credit card payments include any US-issued and most internationally-issued magstripe or chip cards bearing a Visa, Mastercard, American Express, Discover, JCB or Union Pay logo. Accepted contactless payments include Apple Pay, Android Pay, Samsung Pay, Google Wallet and contactless cards.

Arriving flush with cash, don’t have a bank account, or lose your credit card? We’ve got you covered! Locations where you can convert cash to a pre-paid Visa card will be available.

WHAT CAN I BRING?

Festival reserves the right, in its sole discretion, to amend the list of acceptable or prohibited items at any time.

ALLOWED ITEMS

  • Bags (Clear, 12" x 6" x 12" or smaller) - (View Bag Policy)
  • Bandaids
  • Binoculars
  • Blankets / Towels (50” x 70“ or smaller)
  • Breast Pump (Manual, battery-operated, or powered devices)
    • Breast Milk storage canister
      (metal/plastic ok)
    • Stored Breastmilk or Formula
  • Cameras (Non-pro digital, disposable, Polaroid and film)
  • Chapstick / Lip Balm
  • Dancing Shoes
  • Ear Plugs
  • EpiPens
  • Eye Drops / Contact Lens Solution
  • Face Masks (PPE, non-costume) / Face Paint
  • Fishnets
  • GoPros (No poles/extenders)
  • Gum / Mints (sealed packs)
  • Hand Sanitizer
  • Handheld Fans (battery-operated + folding fans)
  • Hats
  • Hydration packets (ex Electrolyte packets)
  • Inhalers
  • Lighters
  • Makeup
  • Mobile Phone Chargers
  • Parasols
  • Poster Tubes (cardboard only)
  • Prescription Medication (Name on medication must correlate with person’s Driver’s License or other appropriate state identification)
  • Face Masks
  • Strollers (For infants and toddlers ONLY)
  • Sunblock / Sunscreen (Non-aerosol)
  • Sunglasses
  • Water Bottles (Empty, plastic, 64oz or less. No metal, glass, aluminum, steel)
  • Water Misters (Plastic, personal size ONLY, empty)

PROHIBITED ITEMS

In addition to the list below, any item deemed inappropriate by festival personnel will not be allowed into the venue/festival and must be either returned to your vehicle or disposed (as appropriate).

Forfeited items will not be returned. Any verbal assurances to the contrary — whether from staff, security, or other personnel — are incorrect and do not reflect festival policy.

  • Advanced First Aid Kits* (including, but not limited to, hemostatic gauze or powder, tourniquets, compression bandages, decompression needles, or chest seals)
  • Aerosol Products (Including Sunscreen)
  • Air Horns
  • Animals / Pets (Service Animals ONLY, see Accessibility page)
  • Audio Recording Devices
  • Bags that violate the Bag Policy (View Bag Policy)
  • Balloons / Balls / Inflatable Balls / Frisbees
  • Bicycles, Skates, Scooters or Skateboards
  • Body Armor
  • Chains or Chain Wallets
  • Chairs
  • Coolers
  • Drones or Remote Control Aircraft, Cars or Toys
  • Flammables (Fireworks, explosives, sky lanterns, road flares, etc)
  • Flags / Totems / Kites
  • Flashlights
  • Flyers / Samples / Giveaways or Promotional Items
  • Glass or Metal Bottles or Containers
  • Glow Sticks / Light Sticks / Laser Pointers / LED Gloves
  • Hammocks
  • High Visibility Vests
  • Hula Hoops or Flow Toys
  • Illegal Drugs or Drug Paraphernalia
  • Instruments
  • IV Bags or Supplies
  • Markers / Spray Paint / Paint Pens
  • Massagers
  • Outside Food or Beverage
  • Non-Personal Protective Equipment (e.g., costume)
  • PCs / Laptops / Tablets / IT Equipment
  • Personal Vehicles - Bicycles / scooters, electric scooters / skateboards / hoverboards, segways / golf carts / self-balanced wheels / horses, etc.
  • Professional Cameras
  • Selfie Sticks, Tripods
  • Smelling Salts*
  • Stuffed Animals
  • Tailgating
  • Tents / Tarps or Sleeping Bags
  • Toy Guns / Water Guns or Sling Shots
  • Umbrellas
  • Video Cameras
  • Wagons / Wheeled Carts
  • Walkie Talkies
  • Weapons (Guns, knives, ammunition, pepper spray, mace, etc. including off-duty law enforcement or concealed carry permits)

*In the event of a medical emergency, please go to a medical tent or find a festival staff member with a radio.