PASS & ORDER INFO

• All ages are welcome.
  • Excluding Clubhouse - access is 21+ only.
• Children 10 & under are free (must be accompanied by a ticketed adult).
  • Excluding Clubhouse - access is 21+ only.
• Show will take place rain or shine.
• Lineup and set times are subject to change without notice.
• All sales are final. No refunds.
• There is an 8 pass limit.
• Our ticketing platform is powered by AXS. Create a custom Just Like Heaven FanAccount or update your current AXS information here.
• AXS Mobile ID digital festival passes & separately purchased general/preferred parking passes will be sent within 10 minutes after your purchase is paid in full.
• AXS Mobile ID digital parking passes that come with VIP or CLUBHOUSE purchases are sent separately and will begin sending 72 hours or more from the festival.
• You may transfer individual passes through your AXS FanAccount – instructions can be found HERE.
  • Please note, the transfer option will be turned on closer to the show date. Please stay tuned.
• Passes will be scanned from your phone on the Just Like Heaven mobile app at the entrance gate per day.
• Minimum browser requirements are required to place an order online. Make sure you have the most updated browser version.
• Please visit our Accessibility / ADA Page for Accessibility Information.

Once you’ve purchased your passes, you can manage your order via Fan Account. To access Fan Account, login HERE. Here, you can do things like:

• View order details
• View payment plan and payment schedule
• View special offers and upgrades
• Transfer tickets to a friend

https://support.axs.com/
Hours: Mon - Fri 8am-10pm &
Sat & Sun 12pm-10pm CST
Phone: 844-345-1935
Live Chat available!

Please include your order number with your correspondence.

Visit https://www.klarna.com/us/customer-service

Location: Lot B, between Gate A and Gate B

Hours: Saturday, August 22, 11:00AM - 9:00PM

No cash accepted.